Privacy Policy

At Scannerd, we are committed to ensuring transparency and giving you control over how your data is handled when you use our services. Whether you’re scanning, organising or sharing the documents, we are committed to keeping your information secure and handling it responsibly. This Privacy Policy explains what data we collect, why we collect it, and how we keep it safe. We encourage you to read it carefully so you can make informed decisions about your privacy while using Scannerd.

Your Data, Your Control

We believe in giving you the power to make informed decisions about your personal information. It explains how and why we process your data and the choices available to you. We process your personal data only when necessary and require your consent for specific data types, especially when mandated by law. You have the right to request that we stop processing certain information. Your data is used to enable account registration and ensure the efficient delivery of Scannerd’s services while maintaining compliance with legal requirements.

How We Collect and Use Your Information

To deliver the best experience, we collect and use personal information in various ways:

• When you register with Scannerd, we collect necessary details to create and manage your account.
• Our platform integrates interactive features with social media platforms. If you use these features, social media platforms may share your information with us.
• Scannerd provides spaces where you can share content publicly, such as comments, images, or scanned documents. Be mindful that publicly shared content can be accessed by others.

 

Sharing and Disclosure

We may share your personal information within the Scannerd family of companies to enhance services and ensure seamless functionality. Additionally, we may share it with trusted partners, such as advertisers and sales affiliates, based on your preferences. Our third-party service provider (ComPDF), processes information on our behalf while maintaining strict confidentiality and security. Furthermore, we may disclose your information when required by law or if necessary to protect our legal rights. We prioritize safeguarding your data and ensure that any sharing occurs only under strict guidelines to maintain your privacy and security.

International Transfers of Data

Scannerd operates globally, which means your personal information may be stored or processed in multiple countries. We take steps to ensure that your data remains protected, including the use of legally recognised data transfer mechanisms. Our goal is to maintain the highest privacy standards wherever your information is processed.

Your Rights & Choices

You have control over your personal data. You can access or update your personal information through account settings, request data deletion or processing restrictions in certain cases, and opt out of specific data processing activities like targeted advertising and cookies. Additionally, you can manage communication preferences to receive only the updates you want, ensuring control over your privacy and the information you receive..

Keeping Your Information Secure

We prioritise the security of your data by implementing robust technical and organisational measures. While no system is completely foolproof, we continuously work to protect your personal information against unauthorised access, loss, or misuse.

What Does This Privacy Policy Cover?

At Scannerd, we care about your privacy. This policy explains how we handle your information when you use our app or any connected services. It applies to:

• The Scannerd app
• Any web-based features of our services
• Marketing, sales, and advertising activities
• Privacy practices of any companies we’ve acquired (unless stated otherwise)

We’re committed to being transparent about how we collect, use, and protect your data. By using Scannerd, you agree to the practices outlined here. If you have any questions, we’re here to help!

What information does Scannerd collect about me?

At Scannerd, we take your privacy seriously and believe in transparency about the data we collect. When you use our app, register an account, or reach out for support, we gather certain details to improve your experience and ensure smooth functionality. This includes personal information such as your name, email address, phone number, postal address, and account credentials. Additionally, we track transaction and usage data, including subscription details, payment records, and the features you engage with. If relevant, we may also collect professional and educational details to tailor our services accordingly.

To maintain security and optimize performance, we collect technical and analytical data, such as your IP address, device type, operating system, browser details, and mobile device identifiers. We also track connected extensions and plugins to ensure smooth compatibility. In some cases, we supplement our records using publicly available sources or third-party partners to verify business information, prevent fraud, and personalize your experience. For example, if you provide a company name, we may cross-check industry details with external databases. Additionally, when you contact customer support, we retain chat and email interactions, call recordings (where applicable), and feedback responses to enhance our assistance.

The data we collect allows us to provide, maintain, and improve Scannerd’s services while ensuring a secure user experience. It enables us to offer personalised recommendations, detect fraudulent activity, process payments, and manage subscriptions efficiently. Furthermore, it helps us respond to support requests promptly and refine our services based on user feedback. We are committed to protecting your data and using it responsibly. Your trust is important to us, and we ensure that your information is handled securely and transparently. If you have any questions or concerns about your data, feel free to reach out to our support team within the app.

Does Scannerd disclose my personal information to others?

Scannerd values your privacy and is committed to keeping your personal information secure. We only share your information when necessary to provide our services, improve your experience, and comply with legal requirements. This includes working with trusted partners who help us operate our platform, such as payment processors, fraud prevention services, analytics providers, and customer support teams. In some cases, we may share information with advertisers and social media platforms to show you relevant content. However, we ensure that any data shared is handled with strict confidentiality and in line with our privacy policy.

We may also disclose information if required by law, such as responding to legal processes or protecting against fraudulent activities. If Scannerd undergoes a business change, such as a merger or acquisition, your data may be transferred to the new entity to maintain service continuity. Additionally, we may share anonymised or aggregated data that does not personally identify you for analytical and research purposes. Your trust is important to us, and we take all necessary steps to safeguard your information while maintaining transparency about how it is used.

Is my personal information displayed anywhere within the Scannerd app?

Your personal information within the Scannerd app is handled with care, and we provide options to control what you share. While certain areas give you control over privacy settings, there are public sections where your shared content, including profile details, could be accessible to other users. In some cases, this information may appear in search results or be indexed by third parties, even after you request its removal.

We advise you to be mindful when sharing personal information, especially in forums, chats, or public discussions. If a feature displays your name, profile photo, or other details alongside your posts, it will be visible to others in that section. To maintain privacy, always check settings before posting and avoid sharing sensitive details in public areas.

Where does Scannerd store my personal information?

Scannerd stores your personal information securely on our servers and those of trusted service providers we work with to deliver a seamless experience. We take privacy seriously and ensure that your data is handled with the highest security standards. Our partnerships with reliable providers help us maintain smooth and efficient services while keeping your information safe. Your data is never shared without consent, and we are committed to protecting your privacy at every step.

How long does Scannerd retain my information?

Scannerd retains your information for as long as you actively use our services. Once you stop using the app, we delete data that is no longer needed for business purposes. However, some information may be kept even after account closure to meet legal and operational requirements, such as transaction records, which we store for ten years. If you’ve given consent for marketing, we’ll process your data until you opt out, with a short grace period to implement your request. We also keep a record to ensure we respect your preference in the future. Your privacy and data security remain our priority.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. We encourage you to review this page regularly for any updates.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, feel free to reach out to us through the contact details provided in the app.

By using Scannerd, you acknowledge that you have read and understood this Privacy Policy.